Store Policies


INKED IN THYME STORE POLICIES

ALL SALES ARE FINAL. NO RETURNS. PLEASE SEE DETAILED POLICY BELOW.
 
SHIPPING & TURN AROUND TIME

ALL TIMES DO NOT INCLUDE WEEKENDS AND/OR HOLIDAYS

All packages are shipped via USPS Mail. All items are delivered via the United States Postal Service (USPS). We are not responsible for products once they have been scanned/received by the postal service. 

  • All Items are made to order. 
  • Most items will ship in 2-4 business days and often sooner. Please note that processing times may be longer during the holiday season.
  • Please make sure to double check the spelling of any items that you are requesting personalization.  If I make a mistake with the spelling I will replace the item at no cost but if you misspell what is sent to me, I am not responsible for replacing the item. 

Custom Orders

  • We welcome custom orders! Please send us a message using the chat feature or the Contact Us form.  

    ALL SALES ARE FINAL

    •  I do not accept returns or exchanges.  All sales are final.  
    • If you need to make a change to your order please message me ASAP.  
    • Cancellations are not allowed once the order is placed.
    • If for any reason I am unable to fulfill part or all of an order, I will offer either a refund or a store credit.  
    • NO RETURNS OR REFUNDS. We understand that sometimes things don't go as planned. That's why we happily accept returns for items that arrive damaged or if an incorrect item has been sent to you. Unfortunately, we can't offer returns or refunds for other reasons. Thank you for your understanding.  If there is an issue with your order please reach out to me within 24 hours of receiving your order. Please email me at jennifer@inkedinthyme.com. Please make sure to include your name, order number, pictures of the defected item and your contact information.  If a store credit is found necessary it will be sent to you via email. We want you to be happy with your purchase. Please if you have any concerns email me immediately so I can make things right. 
    • My goal is that you are happy with what you order from Inked In Thyme. If you have any questions or concerns please email jennifer@inkedinthyme.com.